Support
Questions about SEO Node, a plan, or something that does not look right? Email us and a person will reply.
Email support
To help us answer quickly, include your store's myshopify.com address and a short description or screenshot of the issue.
Help inside the app
Every page in SEO Node links to a guide for that page, and the Help center covers setup, AutoPilot, images, links, Google and AI search, speed, reports and billing, in all 10 interface languages. Open it from Help center in the app menu.
Common questions
- The structured data or Google verification isn't showing on my store.
- Switch on the SEO Node app embed in your theme editor (Online Store › Themes › Customize › App embeds). The app's status pill on the dashboard tells you when it is active.
- Search Console verification fails.
- Make sure the app embed is on and your store has no password. Password-protected stores can't be verified or speed-tested until they go live.
- How do I undo changes?
- Restore images from the Compression tab for 120 days, revert URLs from URL Optimization, or use Remove fixes on the Plan page to undo paid changes and move to Free.
- How do I cancel?
- Change or cancel your plan on the Plan page, or uninstall the app from your Shopify admin. Billing stops with Shopify.
Privacy requests
For data access or deletion requests, email [email protected]. See the privacy policy.